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At present, there are numerous independent or partially interconnected systems in the healthcare environment. If a national healthcare system were being created today, it would not look like this – it would be a single system to which all clinicians and care workers could connect to see relevant record information, subject to:

  • Need to know.
  • Relationship to the patient/client (GP, condition clinician, care worker).
  • Authentication.
  • Information governance.
  • Patient/citizen consent.

What do we do?

Data exchange diagram

x-tention provides the cloud or on-premise middleware that exchanges information between any number of different systems from multiple agencies and organisations.

This provides a facility to:

  • Covert protocols
  • Translate data storage formats
  • Maintain information governance
  • Maintain patient choice
  • Audits interactions
  • Role based authentication

We call this information liquidity

How quickly can this be achieved?

Technically, it can be achieved very quickly. However, we must consider information governance as this is the vital governing process that ensures patient confidentiality and prevents unauthorised individuals or organisations accessing the patient record:

From a technical perspective, this means:

  • The information is held within the UK.
  • It is accessible only via the HSCN.
  • Data Processors are ISO27001:2013 accredited, are registered with the Information Commissioner’s Office and have made a submission to the NHS’ DSP Toolkit.
Man with stack of paper

From a contractual perspective:

  • Information sharing agreements must be in place with other Trusts (we can help there too)
  • The patient’s wishes must be observed.
  • Need/right to the information must be established.

This is a Department of Health and Social Care objective so the political will is present, we are keen to work with you to make it a reality.

The earlier we start, the quicker we will have an interconnected healthcare system.

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