As a clinical commissioner, you will be most interested in value for money – ensuring that the medical services for which you are responsible are operating at peak efficiency, with the best possible outcome for patients.
One of the key objectives is to reduce the number of no-show appointments, where a patient makes an appointment, does not cancel it but does not attend. Aggregated across the UK, this costs a tremendous amount of money in wasted clinician time and increases waiting time for other patients.
However, there is an equivalent inefficiency caused by the need for repeat patient presentations and repeated tests and investigations due to the incomplete information available to clinician.
If a clinician is seeing a patient who has had treatment outside of the local area, or via a private medical administration, then it is extremely unlikely that the local clinician can see the records relating to this part of the treatment. For any form of information to be added to the local system, the remote clinician will have to compose a letter to be emailed to the patient’s GP surgery for inclusion.
The time taken to write the letter, the time taken for it to arrive and be added to the system, the time taken in repeat meetings with the patient and the cost of potential repeat investigations severely reduce the financial and operational efficiency of the service.
In many cases the patient’s symptoms may have dissipated before the second investigation can take place.
x-tention offers cloud-based, pay as you use software that exchanges data between any medical system, as long as is granted access to it.
A find more information button added to the screen of your existing patient record system will initiate a search of connected systems for that patient’s identifier and retrieve the appropriate record, allowing an informed diagnosis to be made:
We call this information liquidity
Technically, it can be achieved very quickly. However, we must consider information governance as this is the vital governing process that ensures patient confidentiality and prevents unauthorised individuals or organisations accessing the patient record:
From a technical perspective, this means:
From a contractual perspective:
This is a Department of Health and Social Care objective so the political will is present, we are keen to work with you to make it a reality.
The earlier we start, the quicker we will have an interconnected healthcare system.
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